Privacy Policy

About This Policy

SASCO Australia Pty Ltd (ABN 82 613 145 887), trading as GLO KING, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information: Name, email address, phone number, and business name when you submit a contact form or wholesale inquiry
• Order information: Shipping address and order details when you make a purchase
• Payment information: Processed securely by Stripe - we do not store your credit card details
• Communication records: Records of correspondence when you contact us

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Respond to your inquiries and provide customer support
• Send order confirmations and shipping updates
• Process wholesale applications and quotes
• Improve our products and services
• Comply with legal obligations

Third-Party Services

We use trusted third-party services to operate our website:

• Stripe: For secure payment processing. See Stripe's Privacy Policy
• Vercel: For website hosting. See Vercel's Privacy Policy
• Resend: For transactional emails (order confirmations). See Resend's Privacy Policy

These services may process your data in accordance with their own privacy policies.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Our website uses HTTPS encryption for all data transmission.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where legally permitted)
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

Our website uses essential cookies to enable basic functionality such as shopping cart persistence and session management. We do not use cookies for advertising or tracking purposes.

Contact Us

If you have questions about this privacy policy or wish to make a request regarding your personal information, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.